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Cookie & Privacy Policy

Privacy Protection

PCTurboSoft is pleased that you have chosen to visit this website. We are committed to data security and privacy. This privacy policy will inform you about the nature, purpose, and use of personal data we have collected.

The website can be used in its entirety without the need to provide any personal data. Personal data may be required for some services on our website. If personal data processing is necessary, we will ask for your consent, provided there is no statutory basis.

Revocation of consent for data processing

Your explicit consent is required for many data processing operations. A consent granted can be withdrawn at any time. Notifying us via email is sufficient. The lawfulness of data processing prior to withdrawal is unaffected.

You have the right to file a complaint with the relevant supervisory authority

The data subject can lodge a complaint to a supervisory authority in the event of a breach of personal data, especially in the Member State where it resides or works, or in relation to an alleged violation of the General Data Protection Regulation.

Right to data portability

You have the right of access to your personal data that we process in an automated way.

Encryption

This site uses SSL/TLS encryption to ensure safety and protect confidential information such as orders or requests. An encrypted connection can be identified by the change in “http ://” to “https ://” in your browser’s address bar.

Information, disablement, erasure

You have the right, under applicable law, to request communication of your personal data. This can include its source and recipients, purposes and limitations, as well as the right to rectification or disablement of such data. You can reach us at the contact information in the legal notice for any questions or additional questions about personal data.

We collect data on our website

Cookies

Cookies may be used by the website. Cookies are not harmful to your computer and they do not contain viruses. Cookies are used to make our site more user-friendly, safer and more efficient. Cookies are text files that are stored on your computer and are saved by your browser.

Session cookies are the majority of cookies we use. After your visit, they are automatically deleted. Other cookies will remain on your computer until you delete them. These cookies enable us to recognize your browser on your next visit.

You can configure your browser to notify you about cookie settings. This will allow you to choose whether to accept cookies or not. It also allows you to activate automatic deletion of cookies upon closing the browser. This website may not function properly if cookies are disabled. Cookies are required to carry out electronic communication or provide you with specific functionality (e.g. cookies that are required to store shop basket functionality or other electronic communication data). Website owners have a legitimate right to store cookies in order to provide its services more technically accurate and optimized. This privacy policy does not cover other cookies.

General information about data processing and data security (server’s log files)

These pages’ providers automatically collect and store information in server log files. This information is automatically transmitted from your browser to us. This is:

  • IP address
  • User Agent
  • Date
  • Request
  • Status code
  • Size of the document
  • Referrer
  • UserAgent

These data are not combined with any other data sources.

Send us a message

We store your contact information and any other details you provide when you submit a request via a contact form. This is for the processing of the request as well as for follow-up questions. This data is not transmitted to us without your consent.

The processing of the data you enter in the form is done only on the basis that you have consented (Art. 6 Par. 1 lit. 1 lit. This consent can be withdrawn at any time. It suffices to notify us via email. The lawfulness of data processing before withdrawal is unaffected.

We will retain the data you have entered into the contact form until you ask for erasure or withdraw your consent to storage. Mandatory statutory provisions, including retention periods, remain unaffected.

Register on the website

To access additional functionality, you can register on our site. The data you provide will only be used to offer the service or offer that you have signed up for. All information required during registration must be completed. We will refuse to register if you don’t provide the required information.

To inform you of significant changes, such as modifications to technical reasons or scope of services, we will use your e-mail address.

Your consent is required for processing data entered during registration. A consent that you have given can be withdrawn at any time. Notifying us via email is sufficient. The lawfulness of data processing prior to withdrawal is unaffected.

We store the data you provide during registration until you ask for erasure or you withdraw consent. Statutory retention periods remain unaffected.

Data processing

Personal data are only collected, processed, and used in the context of justification, development, modification, or re-evaluation of the legal relationship (inventory information).  Personal data (usage data) is only collected, processed and used by us to enable and invoice the service.

After termination of the business relationship, or when the purpose of data storage ceases, the customer data will be deleted. Statutory retention periods remain unaffected.

Data transmission during the signing of a contract with online shops, retailers, and mail order services and digital content

Personal data is only transferred to third parties as necessary to fulfill the terms of the contract. This includes companies that are entrusted with delivering the goods and the credit institution charged with processing the payment transaction. If you have not consented to further data transfers, there will be no further. No third parties may have access to your data, such as for marketing purposes. Data are not transmitted to third parties for marketing purposes without your consent.

Retention period

Personal data are only stored and processed for the time necessary to achieve the storage purpose or as required by the law.

If the purpose of storage has ended or the statutory retention period has expired, personal data will be deleted.

Modification of the privacy policy

We reserve the rights to modify this privacy policy to reflect changes in statutory regulations.

Analytic tools

Google Analytics

This website uses Google Analytics functions.

Google Analytics uses “cookies”. These cookies are text files that are saved on your computer and allow for analysis of your website use. The cookie generates information about your use this website and is transmitted to a Google server in the USA. Website owners have a legitimate right to analyse user behavior in order improve their web service and advertise.

Browser plug-in

The appropriate setting in your browser software can prevent cookies from being stored. You may not be able use all the functionality of this website if this happens. In addition, you can prevent the collection of data generated by the cookie about your use of the website (including your IP address) to Google and its processing by Google by downloading and installing the browser plug-in via following link: https://tools.google.com/dlpage/gaoptout

Order data processing

We have signed an order data agreement with Google and comply fully with the German data protection regulations for Google Analytics.

Google AdWords conversion tracking

This website uses Google AdWords. AdWords, an online advertising program from Google Inc.

We use conversion tracking as part of Google AdWords. A conversion-tracking cookie will be set when you click on an ads from Google. Cookies are text files that the internet browser stores on the computer. These cookies expire after 30 days and cannot be used to identify users. If the cookie expires after the user visits certain pages on this website, Google will tell you that they clicked the ad to direct the user to the page.

Each Google AdWords advertiser uses a different cookie. Adwords advertisers cannot track cookies through their websites. Conversion statistics are created for AdWords advertisers that have chosen conversion tracking. The conversion cookie collects information. Customers can see the number of people who clicked on their ads and where they were directed to the conversion-tracking page. They do not have access to any personal information that could allow them to identify individuals. You can opt out of tracking by deactivating the Google conversion tracker cookie through your internet browser settings. You will be removed from the conversion-tracking statistics.

Further information on Google AdWords and Google conversion-tracking can be found in Google’s privacy policy: https://www.google.com/policies/privacy/

You can configure your browser to notify you about cookie settings. This will allow you to choose whether to accept cookies or not. It also allows you to activate automatic deletion of cookies upon closing the browser. This website may not function properly if cookies are disabled.

Payments

Secure payments

We will need your payment information to process your payment if you sign a contract.

Only encrypted SSL and TLS connections can be used to make payments using common payment methods. An encrypted connection can be identified by “http ://” changing to “https ://” in the browser address bar and the lock icon at the browser line.

Encrypted communication means that the payment information you provide to us can’t be read by any third party.

Payment processing

Payments can be made via credit cards or BitCoin.

Credit cards

Credit card payments are handled by Serve First Solutions, Inc (10938 Portal Drive, Los Alamitos, CA 90720)

Serve First Solutions receives your payment information if you choose payment by credit card.

At any time, you can withdraw your consent for data processing. The effectiveness of past data processing operations does not change if you withdraw your consent.