{"id":2959,"date":"2022-04-04T17:50:45","date_gmt":"2022-04-04T17:50:45","guid":{"rendered":"https:\/\/pcturbosoft.com\/?page_id=2959"},"modified":"2022-04-04T18:03:18","modified_gmt":"2022-04-04T18:03:18","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/pcturbosoft.com\/pt\/frequently-asked-questions\/","title":{"rendered":"PERGUNTAS FREQUENTES"},"content":{"rendered":"<?xml encoding=\"utf8\" ?><div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md vc_toggle_active\"><div class=\"vc_toggle_title\"><h4>Onde posso encontrar o n\u00famero de s\u00e9rie ou a chave de licen\u00e7a que acabei de comprar?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><?xml encoding=\"utf8\" ?><br \/>\nDurante o hor\u00e1rio comercial normal, as chaves de licen\u00e7a\/n\u00fameros de s\u00e9rie ser\u00e3o enviados por e-mail em at\u00e9 60 minutos ap\u00f3s a compra. Caso contr\u00e1rio, as licen\u00e7as restantes ser\u00e3o enviadas por e-mail no dia seguinte, at\u00e9 o meio-dia.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Como fa\u00e7o o download do meu software?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><?xml encoding=\"utf8\" ?><br \/>\nOs links para download est\u00e3o contidos no e-mail que cont\u00e9m a licen\u00e7a. Voc\u00ea tamb\u00e9m pode fazer o download do software no site oficial do fabricante, se ele ainda estiver dispon\u00edvel.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Como posso obter ajuda com minha instala\u00e7\u00e3o?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><?xml encoding=\"utf8\" ?><br \/>\nInclu\u00edmos instru\u00e7\u00f5es de instala\u00e7\u00e3o com qualquer licen\u00e7a de software. Para resolver qualquer problema com produtos de software adquiridos de n\u00f3s, envie um t\u00edquete para a central de suporte ou entre em contato e fale com um representante.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Exclu\u00ed acidentalmente o e-mail com minhas informa\u00e7\u00f5es de download, como posso recuper\u00e1-lo?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><?xml encoding=\"utf8\" ?><br \/>\nVerifique a pasta Lixeira em seu cliente de e-mail. Se a carta n\u00e3o estiver l\u00e1, envie um t\u00edquete para a central de suporte e n\u00f3s reenviaremos as informa\u00e7\u00f5es de download.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Where can I find the serial number or license key I just purchased?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"During normal business hours, license keys\/serial numbers will be emailed within 60 minutes after purchase. 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