{"id":2959,"date":"2022-04-04T17:50:45","date_gmt":"2022-04-04T17:50:45","guid":{"rendered":"https:\/\/pcturbosoft.com\/?page_id=2959"},"modified":"2022-04-04T18:03:18","modified_gmt":"2022-04-04T18:03:18","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/pcturbosoft.com\/es\/frequently-asked-questions\/","title":{"rendered":"PREGUNTAS M\u00c1S FRECUENTES"},"content":{"rendered":"<?xml encoding=\"utf8\" ?><div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md vc_toggle_active\"><div class=\"vc_toggle_title\"><h4>\u00bfD\u00f3nde puedo encontrar el n\u00famero de serie o la clave de licencia que acabo de comprar?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><?xml encoding=\"utf8\" ?><br \/>\nDurante el horario laboral normal, las claves de licencia\/n\u00fameros de serie se enviar\u00e1n por correo electr\u00f3nico en los 60 minutos siguientes a la compra. De lo contrario, las licencias restantes se enviar\u00e1n por correo electr\u00f3nico al d\u00eda siguiente al mediod\u00eda.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>\u00bfC\u00f3mo descargo mi software?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><?xml encoding=\"utf8\" ?><br \/>\nLos enlaces de descarga se encuentran en el correo electr\u00f3nico que contiene la licencia. Tambi\u00e9n puede descargar el software desde el sitio web oficial del fabricante si a\u00fan est\u00e1 disponible.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>\u00bfC\u00f3mo puedo obtener ayuda para la instalaci\u00f3n?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><?xml encoding=\"utf8\" ?><br \/>\nIncluimos instrucciones de instalaci\u00f3n con cualquier licencia de software. Para resolver cualquier problema con los productos de software adquiridos con nosotros, env\u00ede un ticket al servicio de asistencia o p\u00f3ngase en contacto y hable con un representante.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>He borrado accidentalmente el correo electr\u00f3nico con mis datos de descarga, \u00bfc\u00f3mo puedo recuperarlo?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><?xml encoding=\"utf8\" ?><br \/>\nCompruebe la carpeta Papelera de su cliente de correo electr\u00f3nico. Si la carta no est\u00e1 all\u00ed, env\u00ede un ticket al servicio de asistencia y le reenviaremos la informaci\u00f3n de descarga.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Where can I find the serial number or license key I just purchased?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"During normal business hours, license keys\/serial numbers will be emailed within 60 minutes after purchase. 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If the letter is not there - just submit a ticket to support desk and we will resend the download information.\"}}]}\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Where can I find the serial number or license key I just purchased? During normal business hours, license keys\/serial numbers will be emailed within 60 minutes after purchase. Otherwise, remaining licenses will be emailed the next day by noon. How do I download my software? Download links are contained within the email containing the license. 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